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Welcome to Prime Bridge Imports & Logistics. By using our website or engaging our services, you agree to the following Terms & Conditions. These terms outline the rights and responsibilities of both our company and our clients to ensure a clear, professional, and transparent relationship.
1. Scope of Services
Prime Bridge Imports & Logistics (“we,” “our,” or “the Company”) specializes in import and logistics services between China and Bangladesh. Our services include but are not limited to:
Door-to-door shipping from China to Bangladesh
Customs documentation and clearance
Sea freight services (30–35 day delivery timeline)
Final delivery to client’s warehouse or designated address
We may also provide advisory support regarding product eligibility, shipping methods, and customs compliance.
2. Service Commitments
We commit to handling shipments with professionalism, care, and in compliance with applicable trade and customs laws.
Standard delivery timeframe is 30–35 days by sea under normal operating conditions. Delays may occur due to customs inspections, port congestion, weather, strikes, or other force majeure events.
All pricing will be disclosed upfront, with no hidden charges.
3. Client Responsibilities
Clients must provide accurate invoices, HS codes, product descriptions, and consignee details.
Clients are responsible for ensuring that their goods are lawful, non-restricted, and permitted for import into Bangladesh.
Any incorrect or incomplete information that results in penalties, delays, or additional costs will be the responsibility of the client.
Clients must ensure a responsible person is available to accept delivery at the provided address.
4. Prohibited and Restricted Goods
We do not transport items that are illegal, restricted, or hazardous under Bangladeshi or Chinese law, including but not limited to:
Weapons, ammunition, explosives
Narcotics, illegal substances
Counterfeit or pirated goods
Radioactive, flammable, or toxic materials
Items restricted without special permits (e.g., pharmaceuticals, food, chemicals)
Clients are advised to confirm product eligibility prior to booking shipments.
5. Pricing and Payment
All service charges must be settled according to the invoice issued.
Payments are due prior to shipment unless otherwise agreed in writing.
Service fees are non-refundable once arrangements are confirmed, except in cases where Prime Bridge fails to provide the agreed service.
Late or incomplete payments may result in shipment delays or suspension of services.
6. Liability and Insurance
We take precautions to ensure the safety of all shipments. However, we are not liable for delays or damages caused by events outside our control, including customs inspections, port congestion, or force majeure.
Our liability for any damage or loss is limited to the value agreed upon in the service contract.
Clients may request additional cargo insurance at their own expense for extra protection.
7. Delivery Conditions
Door-to-door delivery covers transport from the origin in China to the delivery address in Bangladesh, subject to accessibility and local delivery laws.
Deliveries will be made to the address provided by the client. Any failed delivery attempts due to incorrect address, lack of access, or absence of a receiver may result in additional charges.
8. Cancellations and Amendments
Cancellation requests must be submitted in writing prior to shipment confirmation.
Once a shipment is booked and confirmed, cancellations are subject to costs already incurred.
Changes in delivery address, product details, or consignee information after booking may cause additional fees or delays.
9. Intellectual Property
All content on this website, including logos, branding, text, and visuals, is the property of Prime Bridge Imports & Logistics. Unauthorized use, reproduction, or distribution is prohibited.
10. Privacy and Data Protection
We may collect client information such as names, contact details, invoices, and shipping documentation. This data is used only for providing our services and will not be shared with third parties except where required by law or customs authorities.
11. Amendments to Terms
Prime Bridge reserves the right to update or modify these Terms & Conditions at any time. The updated version will be posted on our website, and continued use of our services implies acceptance of the changes.
12. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of Bangladesh. In case of disputes, both parties agree to attempt amicable resolution first. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of Bangladesh.